Top 10 Benefits of Employee Self-Service Portal (ESS)

July 5, 2019

Top 10 Benefits of Employee Self-Service Portal (ESS)

What are ESS Portals?

HR managers face a lot of challenges in a constantly evolving job market. Adapting to innovation, dealing with a large workforce, and managing expenses and records are some examples. In instances like these, employee self-services exist to reduce the burden on companies and managers. Employee self-service software or employee self-service portal programs are software that allows employees to access their HR information. Employees are given profiles and login credentials. Employees and managers can access records and information and keep track of work or any information related to their work more effectively.

Employee Self-Service Portal Features:

Each employee is provided with a profile and login credentials. They are to enter their credentials such on an ESS portal login page. Once in, they can access their information such as payroll details, shift and timing details, bank details, documents, and other data.

In some cases, employees may have difficulties with the ESS portal. Employee self-service support, are dedicated units or organizations to deal with these issues and ensure the ESS portal runs smoothly.

Benefits of Employee Self-Service Portal:

  1. Cost Cutting: ESS help HR managers and organizations cut a lot of costs. Many organizations have switched to cloud-based methods to store employee data. They look at it to move towards a paperless office.
  2. Better Compliance: In many organizations, the ESS can be used as a tool for compliance. HR managers can keep track of whatever documents or details are required from the employees for compliance. It also acts as a record for compliances met.
  3. Greater Employee Autonomy: Employees have a greater feeling of control and autonomy they are responsible for their profiles and can use the ESS portal to keep track. The portal is also personalized depending on the employee’s position.
  4. Efficiency and Tracking: Employees will find it easier to apply for leaves, review results of their work, and track performance themselves rather than approaching HR managers all the time. It becomes a more efficient system and enables managers also to keep track of employee leave and attendance, progress, days off, and other details.
  5. Eco-Friendly and Ergonomic: As mentioned before, many organizations are switching to paperless offices. ESS portals, apart from being efficient, are a great way to go green. There is a lesser necessity for paper and space as all records are stored on the cloud.
  6. Better Communication: ESS portals are a great way of enhancing communication between both inters and intra office. In the case of an organization with branches, it becomes easier to track an employee’s progress from the head office. In the case of a transfer, it becomes easier to move their details to the new office’s ESS portal’s database.
  7. Less Stress on Managers: HR managers must do a lot of tasks while maintaining morale within an office. ESS portals reduce the stress on managers as all documents and details are readily available.
  8. Analytics: ESS portals are a wealth of information for HR managers. They can extract a lot of information required for the development of employees and even initiate training programs for employees based on the data of their performance.
  9. Security: ESS portals are completely secure and house confidential data. Only the organization, HR managers, and employee can access a specific profile.
  10. Data and Knowledge Sharing: In some cases, the ESS portal is used to share data about projects or tasks among a specific team or an organization or some new knowledge about the industry and field to the entire organization.

Many companies have begun moving to cloud-based software and third-party vendors that cuts down their data and improves their overall efficiency. As a final word, ESS portals are a boon for managers.

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